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Purchase Instructions

About the Product 

All items in our store are purchased on behalf of customers (proxy purchase).
The origin of each product is indicated on its respective product page.
All products are sourced directly from official or authorized channels — they are not second-hand or counterfeit, so you can shop with confidence.
Due to international shipping and packaging processes, minor box dents or creases may occur. These do not affect the product itself. Please consider carefully before purchasing if you require items in perfect condition.

[In Stock]: Ships within 3–5 business days.
[Pre-Order]: Due to international shipping and customs clearance, please allow approximately 14–30 business days (subject to actual conditions).
In case of typhoons, customs delays, or peak logistics seasons, shipping may be further delayed. We appreciate your patience and understanding.

After-Sales Service 
Products purchased through proxy service are considered customized orders and not eligible for the 7-day return or exchange policy.

If you receive a defective item, please contact customer service within 3 days of receiving the package and provide photos of the issue. Claims submitted after this period will not be accepted.

In the event of force majeure, a full refund will be issued.
We reserve the right to adjust promotions, prices, and policies at any time. The most up-to-date information will always be announced on our official page.